Support Policy

Scherrer Resources, Inc. is committed to providing timely and effective support for its clients. This is accomplished by the assignment of experienced software and infrastructure product representatives and customer support technicians. Product telephone support is available from your account representative and the help desk by telephone from 9:00 AM to 6:00 PM Eastern Standard time Monday through Friday except for national holidays. Telephone support is FREE for the first 30 days after purchase and is available for a fee thereafter on a toll free 800 number.

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Support Options

Support Plus - This premium service is included in your annual maintenance fee and can include free distribution of our then current Ally CRM versions; plus the Ally Quarterly Newsletter, 800 phone line access, e-mail support, and priority 24 hour service.

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Our Corporate Team is Ready to Support You!

Scherrer Resources, Inc. is a Pennsylvania  corporation and our team is led by CEO founder Jim Scherrer, and includes application software developers, web masters, help desk technicians, analysts, and account representatives assigned to each of our client licensees. 

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Consulting Services

Scherrer Resources, Inc. provides expert consultant services to its clients, worldwide. If you seek specialty analytical, software, database, web site, or app consulting, feel free to send a task description and we shall respond with a proposal.